Privacy Policy

Bua Counsel ("we", "us", "our") is a legal services practice registered and operating in Chiang Mai, Thailand. We are committed to handling personal information with care and in accordance with applicable data protection requirements.

This policy explains what personal information we collect, how we use it, how we protect it, and what rights you have in relation to it. It applies to information collected through this website and through direct contact with our practice.

For questions about this policy, please contact us at [email protected].

We may collect the following categories of personal information:

• Contact information: Name, email address, telephone number, and address, collected when you complete a contact form or make direct contact with our office.
• Matter information: Details about your legal situation provided during intake consultations and throughout the course of an engagement.
• Technical information: Standard server logs including IP addresses, browser type, and pages visited, collected automatically when you use this website.
• Cookie data: Information collected through cookies as described in our Cookie Policy.

The legal basis for processing your information is: your consent (for cookies and optional communications); performance of a contract or pre-contractual steps (for enquiries and engagement); and our legitimate interest in maintaining records of our practice.

We retain contact information for a period of five years following the conclusion of an engagement, or as required by applicable Thai professional regulations.

We use the information we collect to:

• Respond to enquiries and arrange consultations
• Provide legal services within the scope of an engagement
• Maintain records as required by Thai professional obligations
• Improve the functionality and content of this website
• Comply with legal obligations applicable to our practice

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. Information may be shared with Thai government authorities as required by law or as necessary to carry out a legal procedure on your behalf.

We do not send marketing communications. Contact with clients is limited to the matter at hand.

We take reasonable steps to protect personal information from unauthorised access, disclosure, alteration, or loss. These include:

• Secure document storage with access restricted to authorised staff
• Password-protected systems for digital records
• Legal professional privilege obligations applicable to all counsel
• HTTPS encryption for this website

In the event of a data breach that affects your personal information, we will notify you as required by applicable Thai law.

This website uses cookies for basic functionality and analytics purposes. You may adjust your cookie preferences using the controls on this site or through your browser settings. For more information, please see our Cookie Policy.

Third-party analytics services (such as Google Analytics, if enabled) may collect aggregated data about how visitors use this site. This data is not linked to your identity as a client.

Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA), and where applicable under other data protection frameworks, you have the following rights in relation to your personal information:

• Right to access: You may request a copy of the personal information we hold about you.
• Right to rectification: You may ask us to correct inaccurate information.
• Right to erasure: You may ask us to delete your information, subject to our legal and professional retention obligations.
• Right to portability: Where technically feasible, you may request your data in a structured, commonly used format.
• Right to object: You may object to certain types of processing, including analytics.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time.

To exercise these rights, contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Personal Data Protection Committee of Thailand.

Data Controller: Bua Counsel

Address: 56/12 Charoen Prathet Road, Chang Khlan, Chiang Mai 50100, Thailand

Email: [email protected]

Phone: +66 83 274 9516